![]() Service animal also can occupy any seat except ones in exit rows.If your animal is small enough to fit fully on your lap without touching any part of the seat, the lie-flat feature may be used.In our Mint seating, you will forfeit the lie-flat feature in order to accommodate your animal on the floor.You need to notify the reservation desk no later than 48 hours and submit the documents as per the requirements.Or you may have to wait until the crew member finds an empty seat(maybe in other flight) as an alternate for you. Whereas if the ESA bigger that cannot occupy the footprint space, then you need to book an extra seat for your service animal.In case your animal small enough to be on your lap without touching any part of the seat or adjacent customers, then it can be. ![]() Your service animal should remain on the floor and can never occupy a seat. ![]() There are no additional charges in Southwest Airlines for ESA.
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